All sales are final. We do not offer cancellations or refunds. Please see our privacy policy for more details.
Privacy Policy
We can be reached via e-mail at store@tomsachs.org for general inquiries.
Our store information is:
Tom Sachs Studio, L.L.C.
245 Centre Street
New York, NY 10013
Email: store@tomsachs.org
Tom Sachs Studio, L.L.C. does not intend to store or currently stores customer’s financial details (credit or debit card numbers).
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address.
We collect the e-mail addresses of those who communicate with us via e-mail, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number.
The information we collect is used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes.
With respect to cookies: we use cookies to store visitors preferences and record session information such as items that consumers add to their shopping cart.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above.
Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address.
Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, financial information (e.g., credit card account information) that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them .
Consumers can access this information by visiting us at http://store.tomsachs.org
Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, unique identifiers.
Consumers can have this information corrected by visiting us at http://store.tomsachs.org
With respect to security: When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site.
Terms and Conditions
Welcome to the Tom Sachs Studio, L.L.C. website (Site). Please review the following basic terms that govern your use of, and purchase of, products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the "Agreement").
GENERAL
We may, from time to time, change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed.
We may change, move or delete portions of, or may add to, our Site from time to time.
PRODUCT INFORMATION
Most of the Tom Sachs Studio, L.L.C. products displayed at the Site are available in select stores in the United States and select foreign markets while supplies last. In some cases, merchandise displayed for sale at the Site may not be available in stores. The prices displayed at the Site are quoted in U.S. Dollars and are valid and effective only in the United States.
DELIVERY
Purchased items will be shipped within 7 business days of the order, although most will be within 3 to 4. Please allow up to 2 weeks for delivery to arrive. If you still have not received your purchase after 3 weeks, please notify store@tomsachs.org. We are not responsible for lost or stollen packages. Customers are responsible for providing a correct and valid address for delivery.
PRICES, SHIPPING & HANDLING CHARGES
All prices include charges for shipping and handling or taxes, if delivered to customers within the United States. For customers outside the United States, additional charges may apply. Please email store@tomsachs.org if this is the case.
PRODUCT AVAILABILITY
Although availability may be indicated on the Site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.
RETURN POLICY
No refunds or cancellations accepted. All sales are final. Exchange requests are granted within 30 days from which shipment is received for size exchanges or in the case of significantly factory defective items. However, we require that customers notify Tom Sachs Studio, L.L.C. (store@tomsachs.org) of any problems with merchandise within 48 hours of receipt. Items must be in their original packaging, in as-new condition with both the packing slip and the printed receipts. Exchanges are not available for any product after 30 days.
COLORS
We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
SITE CONTENTS
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Tom Sachs Studio, L.L.C. collectively, and its subsidiaries and/or affiliates. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Tom Sachs Studio, L.L.C.
The Contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.
USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS.
All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Tom Sachs Studio, L.L.C. on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain Tom Sachs Studio, L.L.C. property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Tom Sachs Studio, L.L.C. of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Tom Sachs Studio, L.L.C. will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Tom Sachs Studio, L.L.C. is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.
You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.
You agree that Tom Sachs Studio, L.L.C. may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity. By participating in Site sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that Tom Sachs Studio, L.L.C. may use your information for marketing and promotional purposes.
TOM SACHS STUDIO, L.L.C. COMMUNICATIONS TO YOU
You agree that Tom Sachs Studio, L.L.C. may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of Tom Sachs Studio, L.L.C. products or services, or for such other purpose(s) as Tom Sachs Studio, L.L.C. deems appropriate.
DISCLAIMER
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT TOM SACHS STUDIO, L.L.C. SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.
INACCURACY DISCLAIMER
From time to time there may be information on tomsachs.org that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.
INDEMNIFICATION
You agree to defend, indemnify and hold Tom Sachs Studio, L.L.C. harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
MISCELLANEOUS
Unless otherwise specified and except to the extent Tom Sachs Studio, L.L.C. products are offered for sale in the United States through this Site, this Site and the Contents thereof are displayed solely for the purpose of promoting Tom Sachs Studio, L.L.C. products and services available in the United States and select foreign markets. This Site is controlled and operated by Tom Sachs Studio, L.L.C. from its offices in Brooklyn, New York.
This Agreement shall be construed in accordance with the laws of the State of California, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the State of New York, Kings County.
TERMINATION
This Agreement is effective unless and until terminated by either you or Tom Sachs Studio, L.L.C. You may terminate this Agreement at any time. Tom Sachs Studio, L.L.C. also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Tom Sachs Studio, L.L.C. sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or Tom Sachs Studio, L.L.C., you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.